No items found.

Customer Service Representative | Sydney NSW

Location

Sydney NSW

Job Type

Full-time

Work Hours

Payrate

$55,000 – $62,000

We're working with a reputable Sydney-based business to find a Customer Service Representative to join their team. This is a permanent, full-time role based in the office, suited to someone with a year or two of customer-facing experience who's ready to step into a role where they can genuinely get on top of things and do good work.

This isn't a call centre environment. You'll be the point of contact for existing customers — handling queries, resolving issues, and making sure things don't fall through the cracks. The team is small enough that your work actually matters day to day.

What you'll be doing:

  • Responding to customer enquiries via phone and email in a timely, professional manner
  • Resolving complaints and order issues, escalating when needed
  • Processing orders, returns, and account updates in the internal system
  • Liaising with internal teams (warehouse, accounts, sales) to follow up on customer requests
  • Keeping customer records accurate and up to date
  • Providing general admin support to the broader team as required

What we're looking for:

  • At least 1 year of experience in a customer service or admin role
  • Clear written and verbal communication — you can explain things without overcomplicating them
  • Comfortable working in a CRM or order management system (training provided)
  • Someone who follows through and doesn't let things sit unresolved
  • A reliable, professional approach — you show up and do the job properly

What's on offer:

  • $55,000 – $62,000 + super, depending on experience
  • Monday to Friday, standard business hours — no weekends
  • Friendly, stable team environment in Sydney's inner suburbs
  • Genuine opportunity to grow within the business over time

To apply, submit your resume through the link below. This role is being managed by Hire Staff Australia, a boutique recruitment agency specialising in admin and office support. Shortlisted candidates will be contacted directly.

JOB TITLE

Customer Service Representative | Sydney NSW

Duration

JOB LOCATION

Sydney NSW

Job type

Full-time

Other job listings you may be interested in...